Refund / Return Policy

Refund & Return Policy

This Refund & Return Policy (“Policy”) explains how AAA Consultant LLC (“Company,” “we,” “our,” or “us”) handles refunds, returns, and credits for digital products, programs, and services purchased through www.aaaconsultantllc.com (the “Site”).

By purchasing from us, you agree to this Policy, which should be read together with our Terms & Conditions, Privacy Policy, and Disclaimer.

Company Name: AAA Consultant LLC
Website: www.aaaconsultantllc.com
Email: aaaconsultant2025@gmail.com
Primary Location: Marion County, Indiana
Effective Date: December 24, 2025

1. Nature of Our Products & Services

AAA Consultant LLC primarily offers:

  • Digital Products: Downloadable templates, toolkits, checklists, policies, forms, guides, and “business-in-a-box” style resources for Personal Services Agencies.
  • Programs & Services: Implementation support such as accelerators, consulting, done-with-you, and done-for-you (DFY) offerings.

Many of our products are delivered digitally and accessible immediately after purchase. For this reason, our refund approach is different from that of physical products.

2. General Refund Policy for Digital Products

Because our digital products are delivered electronically and provide immediate access to proprietary content, all sales of digital products are generally considered final and non-refundable, except where:

  • A specific product page explicitly mentions a refund or guarantee; or
  • A refund is required by applicable law in your jurisdiction.

When you complete a purchase, you gain access to files and intellectual property that cannot be “returned” in the same way as physical goods. By purchasing, you acknowledge and accept this digital nature of delivery.

3. Exceptions & Good-Faith Considerations

While our default position is that digital sales are final, we understand that exceptional circumstances can occur. At our sole discretion, we may consider a refund, partial refund, or credit in cases such as:

  • Accidental duplicate purchases of the same product under the same email address.
  • Technical issues that prevent you from accessing the product, after reasonable troubleshooting.
  • Obvious billing errors on our side.

Any exception we make is voluntary and does not create an obligation to provide refunds in similar situations in the future.

4. Programs, Coaching & Done-For-You Services

For higher-level offerings such as:

  • PSA Launch Accelerator or similar implementation programs.
  • Done-With-You consulting packages.
  • Done-For-You Agency Launch or custom builds.

The refund and cancellation terms may be set out in a separate written agreement, proposal, or contract signed by you and AAA Consultant LLC.

In general:

  • Enrollment fees, retainers, or setup payments are typically non-refundable once work has commenced or program materials have been made available.
  • If a payment plan is offered, you are responsible for completing the agreed payments unless otherwise stated in writing.
  • Rescheduling of sessions or project milestones may be permitted within reasonable limits, but does not affect your financial obligations under the agreement.

Always refer to your specific program or DFY agreement for the governing refund and cancellation terms. In the event of any conflict between this Policy and a signed agreement, the signed agreement will generally control for that engagement.

5. How to Request a Refund Review

If you believe you have a situation that merits a refund review (such as a duplicate order or technical access problem), please contact us at:

Email: aaaconsultant2025@gmail.com
Subject Line: Refund Review Request – [Your Order Number]

Include the following details:

  • Your full name and email address used at checkout.
  • Order number or transaction ID, if available.
  • The product or program purchased.
  • A clear description of the issue and why you are requesting a refund or credit.

We will review your request in good faith and respond within a reasonable timeframe. Submitting a request does not guarantee approval.

6. Chargebacks & Disputes

We strive to resolve concerns directly and professionally. By making a purchase, you agree to:

  • Contact us first with any billing or access issues, and allow us a reasonable opportunity to assist before initiating a chargeback or payment dispute.
  • Provide accurate information in any dispute process, consistent with our actual delivery of the digital product or service.

If you initiate a chargeback without first allowing us the opportunity to resolve the matter, we reserve the right to:

  • Contest the chargeback with documentation of delivery and access.
  • Terminate your access to products, programs, or future offerings.

7. Pricing Changes & Promotions

Pricing for our products and services is subject to change at any time. From time to time, we may run promotions, discounts, or bundled offers.

You understand and agree that:

  • Changes in pricing or promotions do not entitle you to a refund or price adjustment for past purchases.
  • We are not obligated to extend the same promotional terms to future or past customers.

8. No Returns of Digital Files

Because our products are digital, there is nothing physically to “return.” Once you have downloaded or accessed a product, you are considered to have received the benefit of our intellectual property.

For this reason, our Policy generally does not allow returns or refunds solely because:

  • You changed your mind.
  • You decided not to use the product.
  • You believe the product is no longer needed after purchase.

9. Compliance With Local Laws

This Policy is intended to comply with applicable laws in the State of Indiana and, to the extent applicable, other consumer protection laws. If your local laws provide you with specific mandatory refund rights that differ from what is written here, we will follow the minimum requirements of those laws for qualifying customers.

10. Governing Law

This Refund & Return Policy is governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. Any dispute arising out of or relating to this Policy or your purchase from AAA Consultant LLC shall be subject to the exclusive jurisdiction of the state or federal courts located in Marion County, Indiana.

11. Changes to This Policy

We may update or modify this Refund & Return Policy from time to time to reflect changes in our offerings, payment processors, or applicable law. When we make changes, we will update the “Effective Date” at the top of this page and may provide additional notice where appropriate.

Your continued purchases or use of our products after any changes means you accept the updated Policy. We encourage you to review this page periodically.

12. Contact Information

If you have any questions about this Refund & Return Policy, please contact:

AAA Consultant LLC
Marion County, Indiana
Email: aaaconsultant2025@gmail.com
Website: www.aaaconsultantllc.com